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Terms & Conditions

Please read carefully our Delivery and Return conditions

These terms of use govern your use of our site. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.

Refund Policy

As we have multiple option for delivering our products to our customer as well as we have multiple option for payment please be aware of that

1-      All Physical Items are returnable for a full refund excluding shipping and any payment processing fees for 14 days from the day of receiving the product as far as it's in its sealed as received and in new formal conditions with it's original packing and original seal a full refund is issued after receiving the returned item within 2 working days, Be aware that you must request an official return from our website and print it and attach the return request with a return number with your returned shipment, any shipment will reach our return facility without return request ad return number will be forward back to the same address.

2-      Physical product which is shipped physically: You can cancel your order before shipping for a full refund without paying any shipping fees, but in case you cancel your order after we ship it and the item left our facility, you will be pay the shipping fees if you select paying cash on deliver. And in case of paying your order by credit card then you cancel it after we ship it and left our facility we will refund you the price of the product without refunding the shipping cost. Noting that you will always receive email and SMS ( In Some Countries ) notification with each order status update and once you receive an order update with order processed you will be responsible for paying shipping cost even if you cancel your order.

3-        Digital product, CD keys, gift cards codes, etc ……, All Digital products and codes because of its natures as codes are not returnable or refundable As all our digital services and wallet Top Up are genuine and 100 % working and original, So to avoid ordering wrong items please read the product description carefully and its stock availability before placing your order.

Website Access

It is not necessary to register with us in order to use most parts of this Website. [However, particular areas of this Website will only be accessible only if you have registered.]


This Website may be used for your own private purposes and in accordance with these terms of use.

You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.


All reasonable measures are taken by us to ensure that this Website is operational al day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice. 


Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy .

When using this website you shall not post or send to or from this Website any material:

For which you have not obtained all necessary consents;

that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in Egypt;

Which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

[We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website]


Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website.  If you visit any website via a link on this Website you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

You do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

You do not misrepresent your relationship with this website; and

The website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.


Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date.

All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.


We do not accept liability for any loss or damage that you suffer as a result of using this Website.

Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of Egypt.


These terms of use are governed by Egyptian law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of Egypt.


Our business’s name is: EgyNewTech Co., Ltd

Our business address is: Ain Shams, Cairo, Egypt      

Our contact details are: